> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://developer-test.atomicwork.com/llms.txt.
> For full documentation content, see https://developer-test.atomicwork.com/llms-full.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://developer-test.atomicwork.com/_mcp/server.

# createIgaServiceItemInstance

Create an access request instance.

Create a service item instance (access request) for an IGA entitlement. This submits the request for approval and provisioning.

## Parameters

| Name                     | Type    | Required | Description                                                                                                                  |
| ------------------------ | ------- | -------- | ---------------------------------------------------------------------------------------------------------------------------- |
| `entitlement_id`         | integer | No       | Entitlement ID to request access for                                                                                         |
| `policy_id`              | integer | No       | Policy ID governing the access request                                                                                       |
| `business_justification` | string  | No       | Business justification for the access request                                                                                |
| `selected_duration`      | string  | No       | Selected access duration for TIME\_BASED lifecycle policies. Format: "\{value}\_\{UNIT}" where UNIT is HOURS, DAYS, or WEEKS |
| `conversation_thread_id` | string  | No       | Conversation thread ID for context tracking                                                                                  |