getRequest

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Get a request by ID.

Retrieves the MCP detail view for a single ticket by its display ID. Includes HTML/plain-text description, custom_fields, approval state, SLA, latest note, attachments, and slim requester/assignee refs. For full note history or linked entities, call getRequestNotes or listRequestLinks.

Parameters

NameTypeRequiredDescription
requestIdstringYesThe request display ID (e.g., REQ-123)