updateGeneralRequest | Atomicwork

Update a general request.

Updates an existing general request (ticket) with new field values. This method performs a partial update (PATCH), meaning only the fields provided will be updated. Other fields remain unchanged.

Parameters

Name	Type	Required	Description
`requestId`	string	Yes	The request display ID (e.g., REQ-123)
`agent_group`	integer	No
`assignee`	integer	No
`request_type`	string	No
`description`	string	No
`status`	string	No
`subject`	string	No
`priority`	string	No
`requester`	integer	No
`parent_request_id`	integer	No
`cc_emails`	string[]	No
`bcc_emails`	string[]	No
`attachments`	integer[]	No
`tags`	integer[]	No
`caller_metadata`	object	No
`custom_fields`	object	No
`file_attachments`	string (binary)[]	No