Requests & TicketsForms & Field Options

getRequestFormFields

View as Markdown

Get form fields for creating or editing a request (general, incident, problem, or service).

Returns the form schema (fields and their configurations) for creating or editing a request. Call BEFORE creating or updating any request to discover required fields and valid options.

Parameters

NameTypeRequiredDescription
typeGENERAL | INCIDENT | PROBLEM | SERVICEYesThe request type whose form schema to return.
workspace_idintegerNoThe workspace ID
request_idstringNoThe request display ID (for editing existing requests or move context)
item_idintegerNoThe service catalog item ID. Required when type=SERVICE, ignored otherwise. Get from searchCatalogItems or listServiceIt