Requests & TicketsForms & Field Options

getFormFieldOptions

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Get dropdown options for a form field.

Returns dropdown options for a specific form field. Use this for fields with type: "DROPDOWN", "MULTI_DROPDOWN", or "NESTED_DROPDOWN".

Parameters

NameTypeRequiredDescription
entityTypeEntityTypeYesThe entity type for the form field
referenceKeystringYesThe reference key of the dropdown field
workspace_idintegerNoThe workspace ID
request_typeRequestTypeDTONoThe request type (REQUEST, INCIDENT, SERVICE_REQUEST, PROBLEM)
request_idstringNoThe request display ID
entity_idintegerNoThe entity ID (e.g., service item ID)
parent_option_idintegerNoParent option ID for nested dropdowns
search_keystringNoSearch key to filter options
pageintegerNoDefault: 1.
per_pageintegerNoDefault: 25.